1. Please keep in mind that your username and password are CaSe SeNsITIvE and must be entered with the exact capital and lowercase letters entered originally when signing up.
  2. Also, please be aware that if you enter a space after your username or password, it will not work.
  3. Having any kind of security software, such as Norton Internet Security, could be a reason why your password is being denied. If this is the reason, simply disabling the security software will allow you access.
  4. If you have shared your username and password with others, and they have been used at more than 3 IP addresses within a 24 hour period, you will be locked out of our member's area for that day. This is a password protection feature we use to protect against potential hackers. Thus, password sharing is strictly prohibited and may result in your password being disabled. Please direct all other questions and comments here
  5. Also, please make sure that your security settings are on low. To do so simply click on "Tools" on the IE taskbar, click on Internet Options and go to the "Security" tab, where you can lower Internet Security to a minimum.
  6. We use 3 different processors, Paycom/Epoch and CCBill for credit card members, and Electracash for check members. Please go to this page if you are unsure which processor you have registered with.

 


 
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